Privacy Policy

This notice is provided pursuant to Art. 13 of EU Regulation 2016/679 ("GDPR") to users who interact with the Kronocare website, accessible at https://kronocare.it.

Additional information may be provided across different contact channels, in relation to specific services requested by the user.

Data controller

Rigenera Hair Srls · Via Carlo De Cristoforis 2 · 20124 Milan, Italy · VAT number 12594480969.

The updated list of data processors is kept at the controller's registered office.

Place of processing

Data is processed by the controller at its registered and operating offices, unless otherwise stated in relation to specific services (for example analytics tools or email delivery handled by third-party providers).

Retention period

Data is processed for the time necessary to carry out the service requested by the user, as described in the "Purposes of processing" section below. Users may at any time request that processing be stopped, or that their data be deleted or restricted.

Purposes of processing

Personal data voluntarily provided, whether explicitly or collected anonymously through the site's analytics tools, is processed for the following purposes:

• managing appointment and check-up requests at the Hair Lab;
• referral to the e-commerce portal for product purchases (shop.kronocare.it);
• website navigation functionality and statistics;
• interaction with social media channels;
• handling contact requests submitted via form or WhatsApp;
• sending newsletter communications, subject to consent;
• general administrative and accounting activities and compliance with legal obligations.

Subject to consent, data may also be used for marketing and promotional communication purposes.

Processing methods

Personal data is processed using automated tools, for the time strictly necessary to achieve the purposes for which it was collected, in accordance with the principles of lawfulness, purpose limitation and data minimisation set out in Art. 5 of the GDPR. Specific security measures are in place to prevent data loss, unlawful or improper use, and unauthorised access.

Data subject rights

At any time, users may obtain confirmation of the existence of their data, learn its content and origin, and verify or request its update, pursuant to Arts. 15-22 of the GDPR. In particular:

• Right to rectification: request correction of your personal data.
• Right to erasure: request deletion of your data, processed within 30 days.
• Right to portability: obtain export of your data for transfer to third parties.
• Right to object: withdraw consent at any time for specific uses (newsletter, promotional communications).
• Right of access: request access to the information we hold about you at any time.

Requests can be sent to info@kronocare.it.